Introduction
EMDRtherapists.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at emdrtherapists.com, including any related services, features, and content (collectively, the “Site”).
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Site.
Last Updated: April 1, 2026
Information We Collect
Information You Provide to Us
We may collect the following types of information when you register for an account, create a therapist listing, subscribe to a membership plan, or otherwise interact with our Site:
- Account Information: Name, email address, and password when you create an account.
- Professional Profile Information: Practice name, credentials, specialties, office address, phone number, website URL, professional bio, and profile photo that you provide for your therapist directory listing.
- Payment Information: Billing details processed securely through our third-party payment processor, Stripe. We do not store your full credit card number on our servers.
- Community Content: Posts, comments, and messages you share in our member community forums and discussion groups.
- Communications: Information you provide when contacting us for support or inquiries.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
- Device and Browser Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, referring URLs, and navigation patterns.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand usage patterns. You can manage cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Site and our services
- Create and manage your account and therapist directory listing
- Process membership subscriptions and payments
- Display your professional profile in our public therapist directory so potential clients can find you
- Facilitate community features including forums and peer discussions
- Send you service-related communications, updates, and administrative messages
- Send marketing communications (with your consent), which you may opt out of at any time
- Analyze usage trends to improve user experience
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations
How We Share Your Information
Public Directory Information
If you are a listed therapist, your professional profile information (practice name, credentials, specialties, office location, contact information, and bio) will be publicly visible in our therapist directory. This is a core function of the Site, designed to help potential clients find EMDR therapists.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating the Site, including:
- Stripe — for secure payment processing
- Email service providers — for transactional and marketing communications
- Hosting providers — for website hosting and infrastructure
- Analytics providers — for understanding site usage patterns
These providers are contractually obligated to use your information only as necessary to provide services to us.
Legal Requirements
We may disclose your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with legal obligations, protect our rights or safety, or investigate potential violations of our Terms and Conditions.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you cancel your membership or request account deletion, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal or legitimate business purposes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at [email protected].
Cookies
Our Site uses cookies to enhance functionality and analyze performance. Types of cookies we use include:
- Essential Cookies: Required for basic site functionality, such as login and navigation.
- Analytics Cookies: Help us understand how visitors interact with our Site.
- Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
Third-Party Links
Our Site may contain links to third-party websites, including emdr-training.net (Personal Transformation Institute). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
EMDRtherapists.com
Email: [email protected]